Terms and Conditions
Postage and Packing
All items will be dispatched by Agent 74 within 2 working days* of a completed (payment cleared) order. In many cases items ordered before 12 noon will be despatched same day, meaning they will often be delivered next day (in Ireland). We use the Irish postal service (An Post) and DPD Couriers. To keep your shipping costs to a minimum, small inexpensive items with a value below €50.00 will be sent by standard mail with proof of postage, all other items will be sent with tracking and signed for delivery. On the rare occasions that an item is out of stock the item will be sourced directly from our supplier Konus in Italy, this will add approximately 5-7 working days to the delivery time.
- For every order placed OVER €60.00, delivery is FREE.
- For orders UNDER €60.00, delivery costs are dependant on size and weight.
Items containing batteries
Aviation security restrictions prevent shipping items that contain batteries by air. This doesn’t affect many items sold by Agent 74, however any item that does contain batteries will have them removed before shipping by air. Shipping by road is NOT affected.
Payment Terms and Conditions
We process payments online using Sum-Up and Paypal. We accept American Express, MasterCard and Visa payments on the website. It is also possible to make payments offline by contacting us directly.
You accept that some information will passed on in order to provide you with a secure shopping transaction.
Goods will not be shipped until payment is cleared.
We provide quality products, but in the unlikely event that a product you receive from us should be faulty or differ significantly from the items online description we will of course offer an exchange or refund. You should contact us immediately upon discovering a fault or error. Notification must be made to us within 7 days of receipt of a faulty product and the product should reach us no later than 14 days from receipt of the product. Returns outside these times will not be accepted.
Under the Act, ‘Distance Buying’ when purchasing over the internet the consumer is entitled to a ‘Cooling Off Period’ of 14 days after delivery of the product. Within this period a product can be returned without giving any reason.
When claiming the rights of withdrawal certain rules apply. During the period the customer is responsible for the care of the product and packaging. The customer can only unpack the product to the degree necessary to be able to assess whether he wishes to retain the product. If he wishes to make use of the Right Of Withdrawal then he must return the delivered product with all the accessories and in its original condition which includes the packaging on return. Products that are damaged, incomplete used or have damaged packaging may be refused refund.
The cost and risk of the return process is entirely on the customer’s account. The supplier is required to repay the amounts paid by the consumer within 30 days of receiving the product back. This does not include shipping costs.
Agent 74 reserves the right to make changes to these terms and conditions at any stage. The terms and conditions agreed to by clicking the agreement box during checkout at the time of purchase will apply, so please ensure you read our terms and conditions each time you make a purchase.